Privacy Policy

Introduction
Oasis (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our website. By accessing or using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of personal information to fulfill your orders and improve our services:

  • Personal Details: Name, email, phone number, shipping address, billing address.
  • Transaction Data: Payment details (processed securely by third-party payment providers), purchase history.
  • Usage Data: Information collected through cookies, IP addresses, and browsing behavior.

2. How We Use Your Information

We use your personal information for:

  • Processing orders, payments, and delivering products.
  • Providing customer support and responding to inquiries.
  • Improving our website, products, and user experience.
  • Marketing communications with your consent (you can opt-out anytime).
  • Compliance with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties:

  • Service Providers: Shipping, payment processing, and customer support partners.
  • Legal Compliance: When required to comply with local laws or protect our rights.

We ensure all third parties comply with strict data privacy and security standards.

4. International Transfers

Your information may be stored or processed outside your country of residence, including in Hong Kong SAR. We ensure that all data transfers comply with international data protection regulations.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above or as required by law.

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

  • Access, correct, or delete your personal information.
  • Object to or restrict how your data is used.
  • Withdraw consent for marketing communications.

To exercise your rights, contact us at info@oasis-shield.com.

7. Security

We use industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

8. Cookies

Our website uses cookies to improve functionality and enhance your experience. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy or your data, contact us at: info@oasis-shield.com